REFUND & RETURN POLICY
Can I return my order?
As we mainly deliver ultra-fresh and perishable goods we will request that you check properly your order upon delivery.
Should, at this time, some goods not be as per your expectations, or be for any reason deteriorated we will then take them back and refund you accordingly.
Can I get a refund or replacement?
Al Marsa Gourmet is confident our products are the best tastings, highest quality you'll find, and backs every almarsagourmet.com purchase with a 100% Satisfaction Guarantee. If you are not entirely satisfied with your purchase, contact us within 2 days of receipt and we will refund your full purchase price and/or issue a replacement.
Can I cancel my order?
You may cancel an online order, provided you notify Al Marsa Gourmet by 5 pm, the day before the scheduled delivery date.
While every care has been taken to ensure that all the product information represented herein - like images, descriptions, ingredients, availability & price - is correct & updated, Al Marsa Gourmet cannot guarantee the accuracy of the same information at all times.
Al Marsa Gourmet recommends you to 'confirm' with us prior to placing your order online. If not, we will inform you of variations, if any, prior to receiving your order.
If you need more clarifications on the above - feel free to reach out to our customer care team at